jamjar crowned gold at prestigious PR awards

By Raspberry Jim,

Creative communications agency jamjar scooped a hat-trick of gold awards last week at the annual Chartered Institute of Public Relations (CIPR) Cymru Wales PRide Awards.

The Cowbridge-based agency, which specialises in PR, digital, social, marketing and creative, took home the most gold awards on the evening triumphing once again.

Held at Cardiff’s City Hall and attended by 300 PR professionals, jamjar was recognised by its industry body for its work with Cwm Taf University Health Board and Visit the Vale.

For the second year in a row, jamjar triumphed in the Best Use of Digital and Healthcare Campaign categories for its notable work with Cwm Taf University Health Board.

The multi-award winning recruitment campaign, #joincwmtaf, targeted doctors from the UK and overseas through a range of innovative digital tactics such as 360 degree video.

The latest win come after a string of successes for the campaign, after it scooped a coveted CIPR Excellence award in June, fighting off stiff competition from industry leaders across the UK such as Facebook.

CIPR judges praised the innovative campaign, commenting that: This campaign clearly demonstrated a focus on target audience. The creative and emotive approach used to reach the campaign demographic secured a high return on investment, surpassing the original goals, and has set out a framework for future recruitment drives.”

The team also snagged a gold award in the Low Budget Campaign category for its cost-effective communications campaign for Visit the Vale, which helped to attract visitors to its summer event series – the Barry Island Weekenders.

Over the past six years jamjar has claimed over 20 prestigious awards from the CIPR, Chartered Institute of Marketing (CIM) and the Welsh Business Awards.

Lyndsey Jenkins, managing director of jamjar, said: “We’re particularly proud of the work we’ve done for our clients over the last year, and to be celebrated for our creative and results-driven approach is incredibly pleasing.

“The latest wins for jamjar are a testament to the hard work and dedication of my talented team, and we’re all delighted to be recognised by our industry peers once again.”

Rhian Moore, Chair of CIPR Cymru Wales, commented: “We know we have a huge number of talented communicators in Wales. The results we have seen at this year’s PRide Awards show the bredth of skill, professionalism and talent through a number of industries. The campaigns and examples of work showcased in the awards prove the value PR and compelling communications bring to businesses, our economy and society. Very well done to everyone who made the shortlist and massive congratulations to all our winners.”

Image – Steve Pope Photography/Fotowales

Communications agency adds to its jar

By Raspberry Jim,

Creative communications agency jamjar has expanded its team following a year of growth and diversification.

The Cowbridge-based agency has appointed Anna Jarvis to head up its creative division and Mari Makarov as visual content producer.

Ms Jarvis joins the team having worked for outdoor advertising giants Kinetic Worldwide and JCDecaux in London where she worked with national brands including Comfort and Savse Smoothies.

Ms Jarvis, who has a BA in Creative Digital Media, will develop the agency’s creative offering, providing branding, design and digital support to its growing client base, which includes Techniquest, NHS Wales Informatics Service, Scouts Cymru and Greenaway Scott.

Ms Makarov joins the team having honed her video production and editing skills back in her native Estonia working with clients including luxury brand Chanel. With a first class degree in visual effects and motion graphics from the University of South Wales, at jamjar Ms Makarov will be responsible for creating visual content, such as photography, videos and motion graphics.

The expansion comes on the back of a recent brand refresh and a hugely successful year for the agency, which was the only agency in Wales to win at the Chartered Institute of Public Relations’ Excellence Awards.

Managing director, Lyndsey Jenkins, said: “Since I started jamjar back in 2012 the communications world has changed considerably, and consequently our services have evolved to reflect this, and the growing requirements of our clients.

“As a result, earlier this year we decided the time was right to refresh our brand and drop the PR from our name.

“While PR will always be a core part of our business, we now offer so much more – creative, marketing, digital and social – so we felt it was essential to update our brand accordingly.

“As part of this diversification of the business, we have appointed Anna and Mari who are highly skilled to develop our enhanced offering. Visual content such as videos, animations and infographics continues to be the most effective way to communicate complex information so we’re delighted to have their expertise as part of the team.”

How to spot a good news angle

By Raspberry Jim,

How do you spot a good news angle?

That’s a question that I, as a former journalist turned PR professional, get asked quite frequently by clients.

Before writing an article, press release, or blog, everyone will ask themselves if the topic they are considering writing about is, in fact, interesting enough to warrant further discussion.

The term we often use to refer to a good article angle, is whether it is newsworthy or not.

Identifying a newsworthy story can be the difference between achieving great coverage, or sending an article out into the news and media abyss.

Newsworthy or not?

But how do you know if something is newsworthy?

Generally, a good news angle is deemed to be something which is genuinely new, interesting, and informative, and provides a unique perspective which promotes widespread interest and discussion.

However, when it comes to PR, this can be tricky. What a journalist deems newsworthy, and what a business believes is newsworthy may be two totally separate things.

There are many reasons for this. It can be difficult for managers or those personally invested in a business to separate what’s interesting to them, from what’s interesting to the general public.

Being realistic and truly assessing the wider news value of your company information, can often shed a light on whether something is actually newsworthy.

When deciding on news value, it’s always handy to carry out a little bit of research online into similar industry stories and gauge interest.

Tapping into the news

Then there’s current events and news.

This could be seen to be an easy win for businesses in achieving coverage.

It allows businesses to comment on a story with in-built media interest while offering their own specialist opinion and adding genuine value to the article.

Any time a company can legitimately further the discussion around a news story or widely discussed topic, they are ensuring their story is newsworthy.

Let’s be honest, if you’re talking about something in the news, chances are the public will be too.

Human interest

 

Heartfelt human interest stories are particularly newsworthy and effective in engaging with the general public in an emotive way.

Readers will empathise with articles which detail personal achievement, overcoming adversity, tragedy and triumph, and heartfelt struggles. This enables them to form an emotional attachment with the story’s subject matter increasing their engagement and understanding of your message.

But this can be challenging when you are searching for a human angle in a business story.

Ask yourself, did this promotion come after years of tireless work and personal achievement for the staff member? Has an MBO allowed a family member to continue their family’s business legacy? There could be something you haven’t considered!

Obviously, this should only be used under appropriate circumstances and when there is a legitimate story to tell.

Statistics and figures

What catches your attention more effectively – Workers taking duvet days due to stress, OR Over 1.8 million workers forced to take duvet days due to stress.

Using statistics and figures within an article, and headline, not only strengthens it and draws in the reader by quantifying what you are discussing, but it backs up your point with numerical evidence and legitimises it.

More people are likely to be engaged by an article that discusses specific figures that they can relate to, rather than something vague, such as terms including ‘large sum’, ‘significant amount’ or ‘numerous’.

If a story said: People in Wales were consuming 100 chocolate bars per hour – I’d definitely want to read it! And be honest, you might too …

Finally …

Overall assessing whether a story is newsworthy or not is really about being realistic, doing a little bit of research, using some news savviness, and exercising honest non-biased judgement.

If in doubt, the PR team at jamjar are always here to help steer you in the right direction! As content and media specialists, we have a ‘nose for news’ and are happy to advise you on what has news value.

 

That’s our jam – How Starbucks turned pumpkin spice into a social media icon

By Raspberry Jim,

It’s September, which means it’s officially time for the Autumn aesthetic to blow across our Insta feeds with the harbinger of spooky season, the pumpkin spice latte.

Back in the day, liking Autumn meant you liked chilly walks with the dog and orange foliage. Now, it’s almost a punchline as we gather on Instagram to share our bobble hat selfies and coffee cups.

Starbucks’ audience seems to fall into two categories, coffee consumers who mock the PSL, and those who blissfully ignore the social shame that often comes with loving the beverage.

In the 15 years since its creation, over 350million cups of the caffeinated pumpkin potion have been sold to the masses, and it’s hard to imagine a drink as ubiquitous as the pumpkin spice latte. While the long-awaited winter drinks get their fair share of fame, with bespoke red cups taking over social media feeds come mid-November, the pumpkin spice latte is its own beast.

Unlike the festive favourites, the PSL looks no different to any other drink in a white paper cup. A Starbucks cup is just a Starbucks cup, but in this case it’s what’s inside that counts.

By now, everyone knows how to take a photo of it. Hold your cup with dark nails, throw in a couple of leaves, boots and some pumpkins and you have yourself an Insta post worthy of a double tap.

The autumn reign of terror, as some see it, begins in late August as seasonal creep gets in full swing, when the PSL transcends from seemingly innocuous drink into a social media icon.

 

How did they do it?

Over the last few years, the coffee company has turned the drink into a marketing machine. It didn’t happen overnight and while it’s certainly benefitted from keeping a firm strategy in place, its relied heavily on the loyalty of its customer to produce visual content.

Luckily, millennials form a large part of the PSL audience and have the instinctual habit of sharing everything. They grew up when social media was invented, growing with it and sharing as they went along. Millennials, along with Gen X, feel the urgency of social media and many of them are happy to show that they’re first in line for the limited-edition drink.

With the explosion of user generated content over the last decade, Starbucks eagerly tapped into its consumers’ love for cosy nostalgia and snapping its signature cups. For its target demographic, a shameless Insta is part of the fun – and Starbucks knows it, this is all part of the experience that it sells.

In 2016, social media analytics company Spredfast measured the pumpkin spice hype, finding that Starbucks’ famous autumn coffee receives 493 percent more likes per post than photos tagged with #Starbucks.

That year, it also launched a Facebook messenger bot for the drink where fans could talk to The Real PSL directly. Of course, it was fun and interactive and as all bots are, limited in its response but amusing nonetheless.

The peak of its social media popularity came down to two things, its reliance on its audience to create demand, and social media accounts created specifically for the drink. It built Instagram and Twitter accounts that lay dormant for much of the year, with an online presence that only emerges during the winddown of Frappuccino season.

With 36.8k and 110k followers on Instagram and Twitter, TheRealPSL is always in character. With pumpkin puns and personal replies to Tweets, the account has provided the digital version of a name scrawled on a paper cup, without the misspelling.

The verified accounts are reactive to social media buzzwords, tapping into trends that saturate timelines. In 2017, it hooked into the popularity of Netflix success Stranger Things, using the show’s recognisable fairy light wall to spell out PSL in a one-off Tweet and Instagram animation which amassed over 15000 likes collectively.

A few years ago, it also targeted pumpkin spice fans by inviting them to join the Orange Sleeve Society, a not-so-secret society where members received knitted orange cup sleeves to adorn their Starbucks cups. The drink might be considered ‘basic’, but Starbucks knows how to sell it to those who love it.

In the UK, the coffee giant quietly dropped the PSL and its counterpart, the newly crafted Maple Latte, a week before the official launch for it’s My Starbucks Rewards customers. With minimal fuss and an app notification that let pumpkin spice lovers in on the secret before anyone else, it created demand through the social endorsement that millennials value above all else – social endorsement from their friends and followers.


While it seemed quiet on the social media front, 2018’s social strategy included creating an exclusive Facebook group known as The Leaf Rakers Society. The group is a place for PSL fans to come together and celebrate the upcoming season, while the company gleans insight and feedback from its customers. Despite only promoting the group once across its channels, it accumulated over 23,000 members in under two months.

While it enjoys a social media explosion of coffee cup selfies and leaf emojis, Starbucks is no amateur and it knows that the PSL is one of the most popular and controversial social media conversation starters. It happily pokes fun at its ‘basic’ stereotype, with many of its fans following suit.

The PSL might taste a bit like a candle and if you hate it, you’ll probably brag about hating it, but that’s all part of the charm. The point is you bought one anyway, and you’re talking about it.

February – was the month that…

By Raspberry Jim,

…flew by!

After the world’s longest January, it seems like February has whizzed by faster than Raspberry Jim on rollerskates.

With only a few short weeks to cram in our usual busy schedules, our jammers spent the month out and about, playing Cupid, and consuming far too much sugar.

Here’s what we got up to… … Continue reading